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Getting Assistance and Support
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Getting Assistance and Support
This section includes information about:
♦ Looking up technical information.
♦ Getting HP OmniBook assistance— from electronic services and from
Customer Support centers.
♦ Getting repair assistance.
♦ Hewlett-Packard limited warranty.
To look up technical information
This Corporate Evaluator’s Guide provides technical specifications and other
information to assist in completing evaluations. For more OmniBook information,
refer to the following OmniBook documentation.
Document Location Content
Quick Start Sheet In Box, WWW OmniBook Setup, Support Information
Reference Guide In Box, WWW OmniBook Setup, Usage, Configuration,
Troubleshooting
online User’s Handbook Online, WWW OmniBook Basics
OmniBook Notes Online, WWW Last minute information not in the User’s
Handbook or Reference Guide
OmniBook Support and Service In Box, Online, WWW Technical Support and Repair
Information
Port Replicator Quick Start
Sheet
Port Replicator Box, WWW Setup, Support Information
Port Replicator User’s
Handbook
Port Replicator Box, WWW Port Replicator Setup, Usage,
Troubleshooting
3rd-party Hardware
Application Notes
Electronic Support Services 3rd Party Hardware Setup in each
Operating System
General Application Notes Electronic Support Services Operating System Install, Power
management, Docking, Troubleshooting
3rd Party Whole Product
Tested List
Electronic Support Services 3rd Party Hardware Pass/Fail List
Frequently Asked Questions Electronic Support Services Troubleshooting
Corporate Evaluator’s Guide Electronic Support Services Installation of OSs