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Clean the device
Over time, particles of toner and paper accumulate inside the device. This can cause print-quality
problems during printing. Cleaning the device eliminates or reduces these problems.
Clean the paper path and print-cartridge areas every time that you change the print cartridge or
whenever print-quality problems occur. As much as possible, keep the device from dust and debris.
Clean the exterior
Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the exterior of the device.
Clean the paper path
1. Press Menu.
2. Press
to highlight CONFIGURE DEVICE, and then press .
3. Press
to highlight PRINT QUALITY, and then press .
NOTE If your device has an automatic duplexer, go to step 7.
4. Press to highlight CREATE CLEANING PAGE, and then press .
5. Remove all paper from tray 1.
6. Remove the cleaning page and load it face-down in tray 1.
NOTE If you are not in the menus, navigate to PRINT QUALITY by using the previous
instructions.
7. At the device control panel, press to highlight PROCESS CLEANING PAGE, and then
press
.
Clean spilled toner
If you get any toner on your clothes or hands, wash them in cold water. Hot water will set the toner into
the fabric.
Clean the fuser
Run the device cleaning page to keep the fuser free of toner and paper particles that can sometimes
accumulate. Accumulation of toner and particles can cause specks to appear on the front or back side
of your print jobs.
To ensure optimum print quality, HP recommends that you use the cleaning page every time that you
replace the print cartridge.
The cleaning procedure takes about 2.5 minutes to complete. A CLEANING message appears on the
device control panel display while the cleaning is taking place.
In order for the cleaning page to work correctly, print the page on copier-grade paper (not bond, heavy,
or rough paper).
36 Chapter 3 Maintenance ENWW