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Return and recycling instructions
United States and Puerto Rico
Go to www.hp.com/recycle for complete recycling information and to order post-paid labels and
envelopes or boxes. Please follow the applicable instructions below.
Multiple returns (more than one cartridge)
1. Package each HP Officejet ink cartridge in its original box and bag.
2. Tape the boxes together using strapping or packaging tape. The package can weigh up to 31 kg
(70 lb).
3. Use a single pre-paid shipping label.
OR
1. Use your own suitable box, or request a free bulk collection box from
www.hp.com/recycle or
1-800-340-2445 (holds up to 31 kg (70 lb) of HP Deskjet ink cartridges).
2. Use a single pre-paid shipping label.
Single returns
1. Package the HP Officejet ink cartridge in its original bag and box.
2. Place the shipping label on the front of the box.
Shipping
For US and Puerto Rico HP Officejet ink cartridge recycling returns, use the pre-paid, pre-addressed
shipping label contained in the box. To use the UPS label, give the package to the UPS driver during
your next delivery or pick-up, or take it to an authorized UPS drop-off center. (Requested UPS Ground
pickup will be charged normal pick-up rates) For the location of your local UPS drop-off center, call
1-800-PICKUPS or visit
www.ups.com.
If you are returning the package with the FedEx label, give the package to either the U.S. Postal Service
carrier or FedEx driver during your next pick-up or delivery. (Requested FedEx Ground pickup will be
charged normal pick-up rates). Or, you can drop off your packaged ink cartridge(s) at any U.S. Post
Office or any FedEx shipping center or store. For the location of your nearest U.S. Post Office, please
call 1-800-ASK-USPS or visit
www.usps.com. For the location of your nearest FedEx shipping center/
store, please call 1-800-GOFEDEX or visit
www.fedex.com.
For more information, or to order additional labels or boxes for bulk returns, visit
www.hp.com/recycle
or call 1-800-340-2445. Information subject to change without notice.
Residents of Alaska and Hawaii
Do not use the UPS label. Call 1-800-340-2445 for information and instructions. The U.S. Postal
Service provides no-cost cartridge return transportation services under an arrangement with HP for
Alaska and Hawaii.
202 Appendix D Environmental product stewardship program ENWW