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Phenomenon Cases not involving a machine defect
Troubleshooting
Phenomena that may be easily mistaken as machine defects
Before requesting repair, please check the following chart. This will sometimes
provide a solution to your problem.
If a situation cannot be resolved, the projector’s microprocessor may need to be
reset, or settings may be incorrect.
To reset the microprocessor, turn the projector off
once, and turn it on again (20). If the projector
cannot be turned off, use the restart switch.
Pressing the restart switch using a pin or similar
object will restart the projector (7, 23).
To reset all settings to the factory default, please
use the FACTORY RESET item in the SERVICE
menu which is in the OPTION menu (55).
If the problem is not solved after performing maintenance, please contact your
dealer or service company.
► Never use the projector if there is any abnormality such as
smoke, strange odor, excessive noise, damaged casing, elements or cables,
penetration of liquids or foreign matter, etc. In such cases, immediately turn
the power off and then disconnect the power plug from the power outlet. After
making sure that the smoke or odor has stopped, contact your dealer or service
company.
WARNING
Power does not
come on.
No pictures are
output
The electrical power cord is not plugged in.
Correctly connect the power cord (17).
The power switch is not set to the on position.
Set the power switch to [ | ] (On position) (20).
The main power source has been interrupted during operation
by a power outage (blackout), etc.
Please turn the power off (
23), and allow the projector to cool
down for at least 20 minutes.
After the projector has cooled down sufficiently, please turn the
power on again (20).
Either the lamp or lamp cover has not been properly fastened.
Please turn the power off (
23), and allow the projector to cool
down for at least 45 minutes.
After the projector has sufficiently cooled down, confirm that the
lamp and lamp cover are properly fastened (58). Then turn the
power on again (20).
The lens cover is closed.
Remove the lens cover (6).
The signal cables are not correctly connected.
Correctly connect the connection cables (13-16).
(Continued on next page)
Y
C
B
/P
B
CR/PR
COMPONENT VIDEO
S-VIDEO
VIDEO
COMPUTER
CONTROL
HDMI
TRIGGER
AC IN
I O
Restart switch