Filter
Top Products
8. Troubleshooting HRView Function Manual
8-2
(1) If connection is not done in the communication setup dialog box,
① Check if setup such as port or speed is appropriate and if the setup is the same
as controller setup.
② Press Ctrl+Alt+Del to check the program manager dialog box to see if more than
one HRView is running. If so, remove other HRViews.
(2) If all type of communication such as receiving file list or transfering files,
① Check communication setup of PC and controller respectively.
② Check condition setup of controller.
③ Turn off both controller and HRView program, and turn them on. Then, try again.
④ Some PC has a COM port usage option in BIOS setup. Check it.
⑤ Check if communication cable has a problem.
⑥ If Ethernet is used, check IP address and port number.
(3) If communication fails after control integer file (C00) is transferred to controller,
In case of some controller version, when controller parameter file (C00) load is
completed, RS-232C communication setup of the controller parameter file is applied
to controller immediately. If this setup value is different from the current
communication setup, communication error occurs. Therefore, communication setup
of controller or HRView should be reset according to the other.