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58 User Guide
ScrollPoint Wireless Mouse problems
When the wireless receiver is installed, a software utility provides status icons
and help information in the lower right corner of your desktop just above the
default Windows Taskbar. Click ? (help) to find more information about the
wireless mouse.
Symptom Action
Themousedoesnotmove
the cursor.
1. Clean the mouse. See “Mouse” on page 24.
2. Change the batteries in the mouse.
3. Change the channel on themouse.
If you cannot correct the problem, have the computer
serviced.
The advanced mouse
functions (scroll stick) do
not work.
Reload the mouse driver from the CD or from
c:\IBMTOOLS\DRIVER
Poor mouse performance
(cursor skips).
1. Clean the mouse ball and cage. See“Mouse” on page 24.
2. Change the batteries in the mouse.
3. Change the channel on themouse.
4. Move the mouse away from any large metal objects or
replace the desk with a non-metallic desk.
5. Move the Dual Wireless Receiver away from any large
metal objects.
6. Verify that the mouse is within 2 meters (6 feet) of the
Dual Wireless Receiver.
Mouse data transmission
LED on theDual Wireless
Receiver is constantly
illuminated.
Change the channel on the mouse.