Filter
Top Products
Chapter 6. Troubleshooting 63
Optional-device problems
Symptom Action
An IBM option that was
just installed does not
work.
Verify that:
1. The option is designed for your computer.
2. You followed the installation instructions supplied with
the option and in Chapter 5, “Installing options,” on
page 33.
3. All option files (if required) are installed correctly. See
Chapter 5, “Installing options,” on page 33 for
information about installing option files.
4. You have not loosened other installed options or cables.
5. If the option is an adapter, you have provided enough
hardware resources for the adapter to function correctly.
See the documentation supplied with the adapter (as
well as the documentation for any other installed
adapters) to determine the resources required for each
adapter.
6. You updated the configuration information in the IBM
Setup Utility program, if necessary, and have no
conflicts. For more information, see Chapter 4, “Using
the IBM Setup Utility program,” on page 27.
If the problem persists, run the diagnostic programs. (See
“Running the IBM Enhanced Diagnostics program” on page
66 for information aboutdiagnostic programs provided with
your computer.)
Ifyou cannotcorrectthe problem,havethe computerand the
option serviced.
An IBM option that
previously worked does
not work now.
Verify that all option hardware and cable connections are
secure.
If the option comes with its own test instructions, use those
instructions to test the option.
If you cannot correct the problem, have the computer
serviced.