Filter
Top Products
Chapter 5. Troubleshooting
This chapter discusses how to troubleshoot possible problems with the base adapter.
If the DirectTalk for AIX is installed follow the steps in the DirectTalk for AIX guide for
running diagnostics.
Problem Determination Procedures
For system testing information, refer to the documentation that came with your
computer.
If you performed the diagnostic tests because of a suspected communications
problem and have successfully completed the tests without an error message,
additional testing may be required on the following:
Host computer or device with which you are trying to communicate (such as a
printer)
An attached communications device, such as a modem
Communications cable
To test the IBM ARTIC960RxD PCI Adapter or the Quad T1/E1 DTA, refer to the
operating system support programs you downloaded from the Web or BBS (see
“Operating System Support” on page 1-9).
If you cannot isolate the problem, have the system unit serviced.
Diagnostic Testing
The diagnostic program is designed to prompt you through making a wrap test
selection, either to test the Quad T1/E1 DTA using the 36-pin connector at the Quad
T1/E1 DTA, or to test one of the ports at the end of the cable.
Chapter 5. Troubleshooting 5-1