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Q Will I get color slides, even if my handheld is a Black and White display
model?
A Yes, you will get 256 colors. Some pictures with thousands of shades of colors will
not be as detailed, but standard graphics will look fine.
Q What features in PowerPoint are not supported by Presenter-to-Go?
A Presenter-to-Go does not support any slide-ins, builds, transitions, animation,
motion, audio, or video features found in PowerPoint. Your slides need to be static.
Q The Presenter-to-Go Desktop doesn't see my Palm Desktop users and as a
result I can't queue any presentations. When I try to "Add Users" using the
"Change Users" feature it says "List of available users is empty", which
means it doesn't see the user from my Palm Desktop. How do I make the
Presenter-to-Go Desktop recognize me?
A One cause of this problem may be that the "Instaide.dll" is missing or was deleted
from the directory where the palm desktop was installed. Perform a "Find File" on
"Instaide.dll". Then check the path in the registry. To do this, start DOS. Enter
"regedit" and click "OK". Go to "HKEY_CURRENT_USER\Software\U.S. Robotics\Pilot
Desktop\Core\Path". The file named "Path" should have its "data" be the location of
the "Instaide.dll". If this is not where "Instaide.dll" is, make a copy to put in the
aforementioned directory.
Q Can I display the content of my handheld’s screen?
A Yes, using the MARGI Mirror Application.
Q Does the Presenter-to-Go software work on Mac OS 8.5?
A Yes, the software works on Mac OS 8.5 thru 9.2.
Q My handheld, Presenter-to-Go card and secondary display are all powered
and connected but I cannot view my presentation on the display. When I
click on the “Information” button, it says there is “No Display Detected”.
A This is due to a missing EDID. Either the EDID is corrupt or absent, so the module
has no way to identify the display. If the display offers 1024x768 support, even
without the EDID, the presentation may still run at the default of 1024x768 at
60Hz.
Q When I try to use Presenter-to-Go in "Adobe Acrobat" the file output is not
properly situated on the page.
A Files being converted in "Acrobat" must have been originally exported to "Acrobat"
with their page setup as landscape.
Q How do I know if my presentation is too big to move to my handheld?
A If you try to download a presentation to your handheld that is too large, you will
receive an error message informing you that there is not enough memory to
perform the function. Also, from the main screen on your handheld, you can hit
your menu button and select "info" to see the available space on your handheld. To
find out the size of the file you want to HotSync, you can go into the "Presenter-to-
Go" folder under "Program Files" and enter the "Archive" folder. Then look for the
name of the presentation that you'd like to move, and you can see the size of the
.pdb file.