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Intel customer support
Internet FTP and
World Wide Web
Download files or other
information from Intel’s
World Wide Web site or by
anonymous FTP.
CompuServe*
Intel Forum. Must be a
CompuServe subscriber.
Dial in by modem (7-E-
1, up to 28.8Kbps).
Intel BBS
Connect to Intel’s
bulletin board service.
Dial in by modem (8-
N-1, up to 14.4Kpbs).
FaxBack*
Have documents faxed
to you.
Troubleshooting
Yes Yes Yes Yes
Software updates
Yes Yes Yes not available
Installation notes
Yes Yes Yes Yes
Product information
Yes Yes Yes Yes
Technical documents
Yes Yes Yes Yes
24-hour access
Yes Yes Yes Yes
How to access:
World Wide Web
http://www.intel.com
FTP
Host:
ftp.intel.com
Directory:
/pub/PCandNetworkSupport
Login:
anonymous
Password:
your email
address
Check local listings or
contact CompuServe.
Once connected, select
or type
GO INTEL
to reach the Intel
Corporation Forum.
US
and
Canada
1-503-264-7999
Europe
+44-1793-432955
Singapore
+65-256-4776
Hong Kong
+852-2-530-4116
Taiwan
+886-2-718-6422
Korea
+822-784-3430
Australia
+61-2-975-3066
Worldwide
+1-503-264-7999
US
and
Canada
1-800-525-3019
Europe
+44-1793-432509
Singapore
+65-256-5350
Hong Kong
+852-2-844-4448
Taiwan
+886-2-514-0815
Korea
+822-767-2594
Australia
+61-2-975-3922
Worldwide
+1-503-264-6835
If you still need help
U.S. & Canada:
Call 1-503-264-7000. Hours 7–5:00, Mon-Wed & Fri; 7–3:00, Thur. All U.S. Pacific time.
Europe:
In English, call +44-1793-431144, 8–midnight, daily. In French, call +44-1793-421777. In German, call +44-1793-
421333, 8–17:30, 8–15:45 Tues. All times British.
Asia-Pacific:
From Australia, call +1-800-649-931, 8–18:00. From Singapore, call +65-831-1311, 8–18:00. From Japan,
call +81-298-47-1841, or toll-free 0120-868686, 9–12:00 & 13–17:00, Mon–Fri. From Hong Kong, call +852-2-844-4456,
8–18:00.
From Korea, call +822-767-2595, 8–18:00. From Taiwan, call +886-2-718-9915, 8–18:00. All local times. You can also
contact your local dealer or distributor.
Worldwide:
Call +1-503-264-7354, 7–5:00, Mon-Wed & Fri; 7–3:00, Thur. All U.S. Pacific time.
*Brand, name, or trademark owned by another company.