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Chapter 4 — Troubleshooting
EasyCoder PD41 Printer User’s Guide 31
Print Quality Problems
Print Quality Problems
Problem Solution / Reason
Printout is faded or weak • Check the media settings: Constant,
Factor and Contrast.
• Check if printhead needs cleaning.
• Check printhead pressure.
• Check printhead dotline position.
Printer is working but
nothing is printed
• Check if media is placed upside down.
• Ensure that the ink-side of the ribbon
faces the media.
• Select the correct media type, direct
thermal or thermal transfer printing.
• Check that the printhead is correctly
connected to the print mechanism.
Only partial labels are
printed
• Check printhead balance. See later in
this chapter.
Part of the images is not
printed along the feed
direction
• Check if printhead needs cleaning.
• Check that the ribbon does not
wrinkle, and follow instructions on
ribbon adjustments in this chapter.
Printout darkness is
uneven across media path
• Check printhead balance.
• Check printhead pressure.
Printout is not in desired
position
•Check for errors in printing software
application.
• Check if label gap sensor is disturbed
by media, dust or ribbon.
• Check the lateral position of label gap
sensor.
• Check the edge guide and media guide.
• Check the media (insufficient
transparency, interfering preprint lines
in black mark operation, etc.)
• Check if platen roller needs cleaning or
replacement.