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Chapter 4 — Troubleshooting
EasyCoder PD41 Printer User’s Guide 33
Ribbon Shield Adjustment
The ribbon shield mechanism is located on the thermal
printhead. It has two adjustable screws, A and B, as shown below.
Ribbon shield adjustment screws
If the label printout matches Test label A, turn screw A
clockwise. If the printout matches Test label B, turn screw B
clockwise. Turn the screw half a circle and perform a new test
printing. Continue until you achieve a smooth printout quality.
Screw adjustment must not exceed two full turns or paper may
not feed smoothly. In such a case, turn the screws
counterclockwise completely and start over the adjustment.
Possible printouts due to ribbon wrinkling
Clearing Media Jams
Clearing Media Jam in Print mechanism
1 Switch off the power to the printer.
2 Pull the printhead lever out and turn it counterclockwise to
lift the printhead.
3 Pull out the media from the print mechanism.
If the media has been wound up or is stuck on the platen
roller, carefully remove it by hand without using any sharp
A
B
1234567890
Test Label A
1234567890
Test Label B