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P/N: 900-10004-00 REV 02 USER GUIDE, IOSAFE R4
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SMTP
The ioSafe R4 system has a built-in email message transfer agent (MTA) that is set up to send alert
email messages from the device. Some corporate environments, however, may have a firewall that
blocks untrusted MTA’s from sending out messages.
If you were unable to receive the test message from the
Alerts Settings
tab, it may have been
blocked by the firewall. In that case, specify an appropriate SMTP server in this tab.
Internet Service Providers (ISP) for home may also block untrusted MTA’s. Furthermore, they may
allow you to specify their SMTP server but require you to enter a user login and password to send
out email – this is common with most DSL services. If this is the case, simply enter the user name
and password in the fields provided.