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78 A-61527 May 2006
6 Troubleshooting
Occasionally you may encounter a situation with your scanner where it
may not function properly. Refer to the information in this chapter to
help you resolve the situation before calling Technical Support.
Indicator lights and
error codes
The indicator lights provide information on the current state of the
scanner.
Flashing green: indicates the scanner is warming up from a power
saving mode and preparing to scan.
Steady green: indicates the scanner is ready to scan.
Flashing red: indicates a scanner error, such as the ADF cover is
open.
Clearing a document
jam
If your scanner stops scanning due to a document jam, follow the
procedures below:
1. Open the ADF cover.
2. Remove any jammed documents from inside the scanner.
3. Close the cover.
Getting service If your scanner needs service, go to the website at:
www.kodak.com/go/docimaging
There you can find out how best to obtain service for your scanner for
your region.