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88 A-61527 May 2006
Appendix B Warranty Information - United States
Warranty Subject to the WARRANTY LIMITATIONS herein, Kodak warrants its products
to function properly during the warranty period. Warranty period starts from the
date of initial installation, when installed within one year from date of shipment.
(If the purchase price does not include installation, the warranty becomes
effective 14 days from date of shipment). KODAK warrants that Product shall
conform to the applicable specifications separately provided by KODAK and
shall be free from manufacturing related defects in materials and
workmanship. The warranty covers the purchaser of the equipment, as well as
anyone else who owns it during the warranty period.
Warranty repair
coverage
If the product does not function properly during the warranty period, Kodak will
provide for telephone support and/or on-site maintenance, including any
adjustments and/or replacement of parts, [except Image Maintenance Kits,
supply items and consumables, such as disc, paper, ribbons, print heads, feed
rollers and all other items as referenced in the Manufacturer's Manual(s)]
required to maintain Products in an operating condition which is consistent with
Manufacturer's published specifications, without charge during Kodak’s normal
working hours (usually 8:00 a.m. to 5:00 p.m., Monday through Friday). Parts
removed from the product and replaced at no-charge will become the property
of Kodak.
How to obtain service Call Kodak’s Customer Support Center at 1 (800) 356-3253. The Equipment
Service Identifier (Kodak K-number located on the equipment) must be
provided.
Warranty limitations A. Circumstances beyond Kodak's control (such as Customer overriding,
bypassing or defeating interlock switches on Products).
B. Misuse, abuse, failure to follow Manufacturer's Product operating
instructions.
C. Warranty service is limited to the United States.
KODAK MAKES NO OTHER WARRANTIES, EXPRESS, IMPLIED OR
STATUTORY, INCLUDING BUT NOT LIMITED TO THE WARRANTY OF
MERCHANTABILITY OR THE WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE FOR THIS PRODUCT.
REPAIR OR REPLACEMENT WITHOUT CHARGE ARE KODAK'S ONLY
OBLIGATIONS UNDER THIS WARRANTY. KODAK WILL NOT BE
RESPONSIBLE FOR ANY CONSEQUENTIAL OR INCIDENTAL
DAMAGES RESULTING FROM THE SALE, USE, OR IMPROPER
FUNCTIONING OF THIS PRODUCT, REGARDLESS OF THE CAUSE.
SUCH DAMAGES FOR WHICH KODAK WILL NOT BE RESPONSIBLE,
INCLUDE, BUT ARE NOT LIMITED TO, LOSS OF REVENUE OR
PROFIT, DOWNTIME COSTS, LOSS OF USE OF THE PRODUCT, LOSS
OF DATA, COST OF ANY SUBSTITUTE PRODUCT, FACILITIES OR
SERVICES OR CLAIMS OF CUSTOMERS FOR SUCH DAMAGES.
This limitation of liability will not apply to claims for injury to persons or damage
to property caused by the sole negligence or fault of KODAK or by persons
under its direction or control.