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Warranty
Grid Connect warrants each product to be free from defects in material and workmanship for a
period of ONE YEAR after the date of shipment. During this period, if a customer is unable to
resolve a product problem with Grid Connect Technical Support, a Return Material Authorization
(RMA) will be issued. Following receipt of a RMA number, the customer shall return the product to
Grid Connect, freight prepaid. Upon verification of warranty, Grid Connect will -- at its option --
repair or replace the product and return it to the customer freight prepaid. If the product is not under
warranty, the customer may have Grid Connect repair the unit on a fee basis or return it. No services
are handled at the customer's site under this warranty. This warranty is voided if the customer uses
the product in an unauthorized or improper way, or in an environment for which it was not designed.
Grid Connect warrants the media containing software and technical information to be free from
defects and warrants that the software will operate substantially for a period of 60 DAYS after the
date of shipment.
In no event will Grid Connect be responsible to the user in contract, in tort (including negligence),
strict liability or otherwise for any special, indirect, incidental or consequential damage or loss of
equipment, plant or power system, cost of capital, loss of profits or revenues, cost of replacement
power, additional expenses in the use of existing software, hardware, equipment or facilities, or
claims against the user by its employees or customers resulting from the use of the information,
recommendations, descriptions and safety notations supplied by Grid Connect. Grid Connect liability
is limited (at its election) to:
1) refund of buyer's purchase price for such affected products (without interest)
2) repair or replacement of such products, provided that the buyer follows the above procedures.
There are no understandings, agreements, representations or warranties, expressed or implied,
including warranties of merchantability or fitness for a particular purpose, other than those
specifically set out above or by any existing contract between the parties. The contents of this
document shall not become part of or modify any prior or existing agreement, commitment or
relationship.
NET485 User Guide iii