Lenovo 09144DU Laptop User Manual

Ideapad Z560/Z565 Hardware Maintenance Manual
Important service information
This chapter presents the following important service information:
“Strategy for replacing FRUs” on page 16
“Strategy for replacing a hard disk drive” on page 17
“Important notice for replacing a system board ” on page 17
“Strategy for replacing FRUs for CTO, CMV, and GAV” on page 18
“Product denition” on page 18
“FRU identication for CTO, CMV, and GAV products” on page 18
“Important information about replacing RoHS compliant FRUs” on page 20
BIOS and device driver xes are customer-installable. The BIOS and device
drivers are posted on the customer support site:
System Disassembly/Reassembly videos that show the FRU removals or
replacements for the Lenovo
authorized service technicians are available in the
following support site: http://www.lenovoservicetraining.com/ion/.
Advise customers to contact the Customer Support Center at 800-426-7378 if they
need assistance in obtaining or installing any software xes, drivers, and BIOS
Customers in Canada should call the Customer Support Center at 800-565-3344
for assistance or download information.
Strategy for replacing FRUs
Before replacing parts:
Make sure that all software xes, drivers, and BIOS downloads are installed
before replacing any FRUs listed in this manual.
After a system board is replaced, ensure that the latest BIOS is loaded to the
system board before completing the service action.
To download software xes, drivers, and BIOS, follow the steps below:
1. Go to http://www.lenovo.com/support.
2. Enter the product number of the computer or press Auto-detect button on
the screen.
3. Select Downloads and drivers.
4. Follow the directions on the screen and install the necessary software.