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Ideapad Z560/Z565 Hardware Maintenance Manual
Strategy for replacing FRUs for CTO, CMV, and GAV
Product denition
Dynamic Congure To Order (CTO)
This provides the ability for a customer to configure a Lenovo solution from
an eSite, and have this conguration sent to fulllment, where it is built and
shipped directly to the customer. The machine label, Product Entitlement
Warehouse (PEW), eSupport, and the HMM will load these products as the
4-digit MT and 3-digit model, where model = “CTO” (Example: 1829-CTO).
Custom Model Variant (CMV)
This is a unique conguration that has been negotiated between Lenovo and
the customer. A unique 4-digit MT and 3-digit model is provided to the customer
to place orders (Example: 1829-W15). A CMV is a special bid offering.
Therefore, it is NOT generally announced.
The MTM portion of the machine label is the 4-digit MT and 3-digit model, •
where model = “CTO” (Example: 1829-CTO). The PRODUCT ID portion of
the machine label is the 4-digit MT and 3-digit CMV model (Example: 1829-
W15).
The PEW record is the 4-digit MT and 3-digit model, where model = “CTO” •
(Example: 1829-CTO).
eSupport will show both the CTO and CMV machine type models (Example: •
1829-CTO and 1829-W15 will be found on the eSupport site).
The HMM will have the 4-digit MT and 3-digit CTO model only (Example: •
1829-CTO). Again, CMVs are custom models and are not found in the HMM.
General Announce Variant (GAV)
This is a standard model (fixed configuration). GAVs are announced and
offered to all customers. The MTM portion of the machine label is a 4-digit MT
and 3-digit model, where model = a “xed part number”, not “CTO” (Example:
1829-F1U). Also, PEW, eSupport, and the HMM will list these products under
the same xed model number.
FRU identication for CTO, CMV, and GAV products
There are two information resources to identify which FRUs are used to
support CTO, CMV, and GAV products. These two sources are eSupport and
the HMM.
Using eSupport
For Key Commodities (Examples - hard disk drive, system board,
microprocessor, LCD, and memory)
eSupport can be used to view the list of key commodities built in a particular •
machine serial (this is the same record found in PEW).
eSupport can be accessed at the following Web site: •
http://www.lenovo.com/support.
To view the key commodities, click on PARTS INFORMATION, then PARTS •
LOOKUP. Enter the model type and serial number. The key commodities will
be returned in the eSupport record under PARTS SHIPPED WITH YOUR
SYSTEM.