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How to Get Help
LenovoEMC is committed to providing excellent customer support. To meet this goal, Lenovo Customer
Support offers a variety of support options designed to meet the needs of a wide range of users. For
complete information on the support options available for your product, visit the web support site at
http://support.lenovoemc.com.
Here's just some of what is available on LenovoEMC's award-winning web support site, 24 hours a day, 7
days a week:
● Answers to frequently asked questions (FAQs)
● Online help pages with troubleshooting or basic how to information
● Up-to-date LenovoEMC software
● Advanced online support options, such as 1-on-1 live chat and email
● Electronic copies of product manuals
● Information on telephone support options
● Information on advanced technical service options, such as data recovery
● Warranty information and product return instructions
Support options available may vary depending on your region and language of choice. LenovoEMC's
specific customer support policies (including fees for services) and procedures change as technology and
market conditions dictate. To obtain information about LenovoEMC's current policies, select the Support
Policy link from the top banner on the web support site or write to:
LenovoEMC Customer Service
4059 South 1900 West
Roy, UT 84067, USA
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145 How to Get Help