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Jam numbers What to do
200–202 Open Door A, and then remove the jam.
203 Open Doors A and E, and then remove any jams.
230 Lower the duplex unit (Door D), and then remove the jam. Open Doors A and E, and then remove any jams.
231 Lower the duplex unit (Door D), and then remove the jam. Open Door A, and then remove the jam.
24x Open each tray, and then remove any jams.
250
1 Remove all media from the multipurpose feeder.
2 Flex and stack the media.
3 Reload the multipurpose feeder.
4 Adjust the paper guide.
280–281 Open Door A, and then remove the jam. Lift Door F, and then remove the jam.
282 Lift Door F, and then remove the jam.
283 Open Door H, and then remove the jam.
284 Lower the duplex unit (Door D), and then remove the jam. Open Doors A and E, and then remove any jams.
285–286 Open Door H, and then remove the jam.
287–288 Open Doors F and G, and then remove the jam.
289 Open Door G, and then remove the jam.
290–294 jams Open the ADF cover and the scanner cover, and then remove any jams.
293
• On the touch screen, select the location of your original document.
• Finish your job without further scanning.
• Restart scanning.
• Cancel the job and clear the message.
Troubleshooting 237