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Troubleshooting
• “Setup troubleshooting” on page 58
• “Print troubleshooting” on page 61
• “Copy troubleshooting” on page 64
• “Scan troubleshooting” on page 65
• “Fax troubleshooting” on page 67
• “Jams and misfeeds troubleshooting” on page 68
• “Memory card troubleshooting” on page 70
• “Error messages” on page 71
• “Removing and reinstalling the software” on page 74
Setup troubleshooting
Incorrect language appears on the display
1 Press to turn off the printer.
2 Press and hold followed by until the display reads Language Reset.
3 Release the buttons.
4 Press or repeatedly until the language you want appears on the display.
5 Press to save.
Power button is not lit
1 Disconnect the power cord from the wall outlet, and then from the printer.
2 Plug the cord all the way into the power supply on the printer.
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3 Plug the cord into an electrical outlet that other electrical devices have been using.
4 If the light is not on, press .
Software does not install
The following operating systems are supported:
• Windows 98/Me
• Windows 2000
• Windows XP
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