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Jobs do not print
(continued).
You are using the wrong printer
driver or are printing to a file.
• Verify that you selected the printer driver
associated with your Lexmark W812 printer.
• If you are using a USB port, make sure you are
running Windows 98, Windows Me, or
Windows 2000, and using a Windows 98,
Windows Me, or Windows 2000 compatible
printer driver.
Your MarkNet™ print server is
not set up properly or is not
connected properly.
Verify that you have properly configured the printer
for network printing.
Refer to the drivers CD or to Lexmark’s Web site for
information.
You are using the wrong
interface cable, or the cable is
not securely connected.
Make sure you are using a recommended interface
cable.
Refer to the Setup Guide for cable specifications.
Held jobs do not print. A formatting error has
occurred.
• Print the job. (Only part of the job may print.)
• Delete the job.
• Free up additional printer memory by scrolling
through the list of held jobs and deleting others
you have sent to the printer.
The printer has insufficient
memory.
The printer has received
invalid data.
Delete the job.
Job takes longer than
expected to print.
The job is too complex. Reduce the complexity of your print job by
eliminating the number and size of fonts, the number
and complexity of images, and the number of pages
in the job.
Page Protect is set to On. Set Page Protect to Off from the Setup Menu.
1 Press Menu until you see Setup Menu, and then
press Select.
2 Press Menu until you see Page Protect, and then
press Select.
3 Press Menu until you see Off, and then press
Select.
Job prints from the
wrong tray or on the
wrong paper or
media.
Printer driver settings are
incorrect.
Make sure the Paper Size and Paper Type
specified in the printer driver are correct for the job
you are printing.
You cannot find the
universal setting on the
paper size dial.
There is no paper size
identifying universal on the
paper size dial.
Look at the last icon on the paper size dial. The
universal setting is indicated with a picture only.
Incorrect characters
print.
You are using an incompatible
parallel cable.
If you are using a parallel interface, make sure you
are using an IEEE 1284-compliant parallel cable.
We recommend Lexmark part number 1329605 (10
ft) or 1427498 (20 ft) for the standard parallel port.
The printer is in Hex Trace
mode.
If Ready Hex appears on the display, you must exit
Hex Trace mode before you can print your job. Turn
the printer off and back on to exit Hex Trace mode.
Symptom Cause Solution