Filter
Top Products
46
17
Calling for service
When you call for printer service, describe the problem you are experiencing, the message on the
display, and the troubleshooting steps you have already taken to find a solution.
You need to know your printer model type and serial number. Refer to the label on the back of the
printer near the power cord for this information.
Note: The serial number is also listed on the menu settings page you can print from the
Utilities Menu. See Printing a menu settings page for more information.
For service in the U.S., call 1-859-232-3000. For other countries or regions, refer to the numbers listed
on the drivers CD.