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Owner’s Manual
56 MT5634ZPX-PCI
prefix in MultiExpress Terminal, select Setup and Modem. Then
select the modem type you are using and type the new prefix in the
Dial Prefix box.
To change it for Windows 95 software, select Start, Settings,
Control Panel, and then Modems. In the Modems Properties sheet,
select the appropriate modem model number (e.g., Multi-Tech
MT5634ZPX-PCI), click Dialing Properties and type 9 in the local
and long distance boxes in the How I dial from this location box.
If the modem reports NO ANSWER, the other system has failed to
answer, or you may have dialed a wrong number. Check the number.
If the modem reports NO CARRIER, the phone was answered at the
other end, but no connection was made, you may have dialed a
wrong number, and a person answered instead of a computer. Or,
you may have dialed the correct number, but the other computer or
software was turned off or faulty. Check the number and try again or
try calling another system to make sure your modem is working.
Also, try calling the number on your telephone. If you hear harsh
sounds, then another modem is answering the call; the modems may
be having problems negotiating due to modem incompatibilities or
line noise. Try connecting at a lower speed by setting register S37 to
a lower rate (e.g., by typing ATS37=11 in the terminal window and
pressing ENTER) and then calling again.
The modem disconnects while online
If you have call waiting on the same phone line as your modem, it
may interrupt your connection when someone tries to call you. If you
have call waiting, disable it before each call. In most telephone areas
in North America, you can disable call waiting by preceding the
telephone number with *70 (check with your local telephone
company).
You can disable call waiting automatically by including the disabling
code in the modems dial prefix (e.g., ATDT*70,note the comma,
which inserts a pause before the telephone number is dialed). For
example, to change the dial prefix in MultiExpress Terminal, select
Setup and Modem. Then select the modem type you are using and
type the new prefix in the Dial Prefix box. To change it for Windows