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5-1
v1.0, July 2008
Chapter 5
Troubleshooting
This chapter provides information about troubleshooting your NETGEAR WG102 ProSafe
802.11g Wireless Access Point. After each problem description, instructions are given to help you
diagnose and solve the problem. For the common problems listed, go to the section indicated.
• Is the WG102 Access Point on?
• Have I connected the wireless access point correctly?
Go to “Installing the WG102 Access Point” on page 1-4.
• I cannot remember the wireless access point’s configuration password.
Go to “Changing the Administrator Password” on page 3-8.
If you have trouble setting up your WG102, check the tips below.
No Lights Are Lit on the Access Point
It takes a few seconds for the power indicator to light up. Wait a minute and check the power light
status on the access point.
If the access point has no power.
• Make sure the power cord is connected to the access point.
• Make sure the power adapter is connected to a functioning power outlet. If it is in a power
strip, make sure the power strip is turned on. If it is plugged directly into the wall, verify that it
is not a switched outlet.
• Make sure you are using the correct NETGEAR power adapter supplied with your access
point.
Wireless LAN Activity Light Is Off
The access point’s antennae are not working.