Filter
Top Products
8-1
v1.1, May 2008
Chapter 8
Troubleshooting
This chapter provides information about troubleshooting your 5 GHz Wireless-N HD Access
Point/Bridge WNHDE111. After each problem description, instructions are provided to help you
diagnose and solve the problem. As a first step, please review the Quick Tips.
This chapter includes the following sections:
• “Troubleshooting Quick Tips”
• “Troubleshooting Basic Functions” on page 8-2
• “Troubleshooting the Web Configuration Interface” on page 8-3
• “Restoring the Default Configuration and Password” on page 8-4
Troubleshooting Quick Tips
This section describes tips for troubleshooting some common problems:
Be sure to restart your network in this sequence.
1. Turn off and unplug the modem.
2. Turn off the router.
3. Turn off the WNHDE111 units and computers.
4. Plug in the modem and turn it on. Wait 2 minutes.
5. Turn on the router and wait 1 minute.
6. Turn on the WNHDE111 units and wait 1 minute.
7. Turn on the computers.
Tip: NETGEAR provides helpful articles, documentation, and the latest software
updates at http://www.netgear.com/support.