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C5300 Troubleshooting • 282
Print processing cancels.
Computer Interface Problems
Cannot configure for parallel connection.
Possible cause Remedy
The printer interface
cable is faulty.
Replace the printer interface cable.
The time out setting is
too short.
Reset time out in the menu to a higher value
(
SYS CONFIG MENU → WAIT TIMEOUT).
Possible cause Remedy
The computer
does not support
bi-directional
parallel interface.
There is no fix for this problem. You should only use
a computer that does support a bi-directional
parallel interface.
Parallel cable does
not meet
specifications.
Use a bi-directional parallel cable to IEEE 1284
standard.
The interface is
disabled.
Check that the parallel interface is set to enable in
the menu (see “Parallel Transmission Mode” on
page 278).
Configuration
procedure was not
correctly followed
or cancelled.
Configure again from the beginning.
Parallel cable is
disconnected or
faulty.
Reconnect or try another cable.
A converter, buffer
or extension cable
is being used.
Test by connecting printer and computer directly.