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C5300 Software Utilities • 346
Q. The following message was displayed in the “Printer -
Acquire a Log” menu. “This processing cannot do between
acquisition of a Log.”
A. Print log is already being acquired from the printer at this time.
Known Problems/Solutions
1. When using PS Duplex printing, if the reverse side is blank it is
not counted as a page.
2. Installer installs a file for the currency unit according to the
system’s standard Regional Setting. If the correct file is not
installed, please check the Regional Setting. If you wish to set to
the system standard, check “Set as system default local” under
“Regional Setting.”
3. Printing with Network Menu’s “PRINT SETTING” is handled as an
unregistered user job, and will not be recognized as a local print
job.
4. PostScript printer drivers (Macintosh) do not store document
names in log.
5. In applications that create their own PS codes when using the
Windows PS driver, the Job Accounting command (Job Account
ID, user name) will not be output. Examples of such applications
include: Adobe PageMaker and CorelDraw (when the “Use PPD”
check box is checked in the Print dialog box.)
6. If you print from Win2000 (Client) to Win2000 (Shared Printer Job
Account Mode already set), you have to remove the check from
the “Enable advanced printing features” under the “Advanced”
tab in the shared printer’s Properties. Removing the check,
however, will disable both the Booklet (PCL) and Page Order
(PS) features.