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Chapter 6 - Troubleshooting 79
Are IP address and subnet mask set correctly
(printer and host)?
NO
YES
Set IP address and subnet
mask correctly
When router exists between host and printer, is
router set correctly?
NO
YES
Setroutercorrectlyor access
printer from host which does
not go through router.
When router exists between host and printer, is
default gateway setting correct?
NO
YES
Set defaultgateway correctly
(printer and host).
Less than fourFTPs are connected simultaneously
NO
YES
Maximum number of FTPs
that can be simultaneously
connectedis four.Removeor
kill extra connections.
RespondtoPING?
NO
YES
Refer to Common
Troubleshooting above
Is print request made in correct command format?
NO
YES
Type put [file name] [Enter]
Is specified file a printable type?
NO
YES
Some files are non-printable, e.g exe files, net
w
update files.
Receiving other print data or printing? Host console displays “Cu
r
Denied”.
NO
YES
CannotprintwithFTPwhile printingotherjobs.
W
until printing ends.
3100euGB.book Page 79 Friday, March 16, 2001 1:18 PM