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The following table is useful for identifying and solve print quality problems.
Problem Cause Solution
Fading print The ribbon is not fed Check that the ribbon is correctly inserted. See
“Installing the Ribbon Cartridge”.
Turn the ribbon tension knob to verify that the ribbon
is not blocked.
If the problem is not solved, change the ribbon
cartridge.
The ribbon is used up or
torn
Change the ribbon cartridge.
Paper
damaged after
printing
The paper does not
correspond to the
specifications given in
this manual or was not
loaded according to the
indications given
Verify that the paper corresponds to the specifications
and has been loaded according to the indications
given.