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189
Problem Solving
870 Memory overflow occurred while storing documents
into memory for transmission.
Transmit documents without storing into
memory.
18
725 DNS Server connection timed out. DNS Server is
down.
Check the DNS Server IP Address.
Contact the Network Administrator.
---
726 Received an error response from the DNS Server. Check the POP Server Name.
Check the SMTP Server Name.
---
728 The document was sent to the Internet Fax in an
incompatible file format (PDF).
Note: PDF file format is only used when sending an
Internet Fax to a PC.
Change the XMT File Type (Fax Parameter
No. 177 (XMT File Type)) to "TIFF".
173
729 Failed to authenticate (SMTP Authentication) when
connecting with the SMTP server.
Check the SMTP Authentication. User Name
and Password.
Contact the Network Administrator.
173
730 Cannot retrieve the Journal nor program the Internet
Parameters and the Auto Dialer remotely via email
from a PC.
Check that the Fax Parameter No. 158 (PC
Remote Update) is set to "Valid".
172
731 The dialer buffer for manual dialling was full (70
stations) when the Relay Transmission Request was
received.
Request the originator to re-send the Relay
Transmission Request after the reserved
communication is finished.
---
800/814/
816/825
Unit was requested to relay a document or
Confidential Communication but has no capability.
Check with the other party. ---
815 Mailbox is full. Install Optional Flash Memory Card. ---
826 The received sub-address is not preprogrammed in
the address book.
Check entries in the address book. Check the
entry of the sub-address of the remote station.
140
722 Failed to obtain IP address from the DHCP server. Check the 10Base-T/100Base-TX cable
connection.
Confirm that the Internet Parameter and the
DHCP server are correctly configured before
turning on or turning off the power.
Contact the Network Administrator.
9
Info. Code Meaning Possible Action Page
NOTE
1. After identifying the problem and verifying the recommended action, if the Information Codes keep
reoccurring or for help on Information Codes that appear on your machine but are not listed above,
please contact your local Panasonic Authorized Dealer.
For mechanical failures, see the Troubleshooting section in the Operating Instructions (For Basic
Operations).