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Troubleshooting
138
Information Codes
NOTE
1. After identifying the problem and verifying the recommended action, if the information Codes
keep reoccuring or for help on Information Codes that appear on your machine but are not
listed above, please contact your local Panasonic Authorized Dealer.
(For mechanical failures, see the Troubleshooting section in the Operating Instructions (For
Copier) page 46)
456 • Unit received a confidential document or was
requested to be polled of a confidential document
under any of following conditions.
1. Not enough space in memory to receive the
confidential document.
2. Confidential Mailbox is full.
3. While printing received document.
• Unit was requested to relay a document.
1. Print a File List and check the contents.
2. Wait until unit finishes printing.
78
492/493/
494
Communication error occurred while receiving. Check with the other party. --
495 Telephone line disconnected. Check with the other party. --
501/502 Communication error occurred using the internal V.34
Modem.
Check with the other party. --
540/541/
542/543/
544
Communication error occurred while transmitting. 1. Reload the document and send again.
2. Check with the other party.
--
550 Telephone line disconnected. Check with the other party. --
552/
553/554/
555
Communication error occurred while receiving. Check with the other party. --
580 Sub-address transmission to a unit that has no Sub-
address function.
Check the remote station. 116
581 Sub-address Password transmission to a unit that has
no Password Sub-address function.
Check the remote station. 116
630 Redial was not successful due to a busy line. Reload the document and send again. --
631 During dialling, STOP was pressed. Reload the document and send again. --
634 Redial was not successful due to no response from
the called station or wrong number dialled.
Note: If busy tone was not detected, the machine will
only redial once.
Check the telephone number and send again. --
638 Power failure occurred during the communication. Check the power cord and plug. --
870 Memory overflow occurred while storing documents
into memory for transmission.
1. Transmit documents without storing into
memory.
2. Install Optional Memory Card.
47
Info.
Code
Meaning Action Page