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12. Help
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12 Help
12.1 Error messages – Reports
If a problem occurs during fax transmission or reception, one of the following messages will be printed on
the sending and journal reports (page 40).
Message Code Cause & Solution
COMMUNICATION ERROR 40-42
46-72
FF
L A transmission or reception error occurred.
Try again or check with the other party.
43
44
L A line problem occurred. Connect the
telephone line cord to a different jack and try
again.
L An overseas transmission error occurred. Try
using the overseas mode (feature #23 on
page 60).
DOCUMENT JAMMED ----- L The document is jammed. Remove the
jammed document (page 91).
ERROR-NOT YOUR UNIT 54
59
70
L A transmission or reception error occurred
because of a problem with the other party’s
fax machine. Check with the other party.
JUNK FAX PROH. REJECT ----- L The fax was rejected by the junk fax prohibitor
feature (page 49).
MEMORY FULL ----- L The memory is full of received documents
due to a lack of recording paper, a lack of ink
film or a recording paper jam. Install paper
(page 17), install ink film (page 14) or clear
the jammed paper (page 88).
NO DOCUMENT ----- L The document was not fed into the unit
properly. Re-insert it and try again.
OTHER FAX NOT RESPONDING ----- L The other party’s fax machine is busy or has
run out of recording paper. Try again.
L The other party’s fax machine rings too many
times. Send the fax manually (page 39).
L The other party’s machine is not a fax
machine. Check with the other party.
L The number you dialled is not in service.
PRESSED THE STOP KEY ----- L{STOP} was pressed, and fax transmission or
reception was cancelled.
OK ----- L Fax transmission or reception was
successful.
FC238HK-PFQX2217ZA_en.book Page 79 Wednesday, July 27, 2005 11:02 AM