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12. Help
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12.2 Error messages – Base unit display
If the unit detects a problem, one or more of the following messages will appear on the display.
Display Cause and Solution
“CALL SERVICE” L There is something wrong with the unit. Contact our service
personnel.
“CHECK DOCUMENT” L The document was not fed into the unit properly. Re-insert the
document. If misfeeding occurs frequently, clean the document
feeder rollers (page 92) and try again.
L Attempted to send a document longer than 600 mm. Press
{STOP} to remove the document. Divide the document into two or
more sheets and try again.
“CHECK FILM” L The ink film is empty. Replace the ink film with a new one (page
16).
L The ink film is not installed. Install it (page 14).
L The ink film is slack or creased. Tighten it (see step 5 on page 15).
“CHECK MEMORY” L Memory (telephone numbers, parameters, etc.) has been erased.
Re-program.
“CHECK PAPER” L Recording paper is not installed or the unit has run out of paper.
Install paper and press {START} to clear the message.
L The recording paper was not fed into the unit properly (page 90).
Reinstall paper (page 17) and press {START} to clear the
message.
L The recording paper has jammed near the recording paper
entrance. Clear the jammed paper (page 88) and press {START}
to clear the message.
“COVER OPEN” L The back cover is open. Close it.
“FAX IN MEMORY” L The unit has a document in memory. See the other displayed
message instructions to print out the document. For fax memory
capacity, see page 96.
“FAX MEMORY FULL” L The memory is full of received documents due to a lack of
recording paper, a lack of ink film or a recording paper jam. Install
paper (page 17), install ink film (page 14) or clear the jammed
paper (page 88).
L When performing memory transmission, the document being
stored exceeded the memory capacity of the unit. Send the entire
document manually.
“FILM EMPTY” L The ink film is empty. Replace the ink film with a new one (page
16).
L The ink film is slack. Tighten it (see step 5 on page 15) and install
again.
L The fax machine is positioned near appliances such as TVs or
speakers which generate an intense magnetic field.
“FILM NEAR EMPTY” L The remaining ink film is low. Prepare a new ink film (page 9).
“MEMORY FULL” L When making a copy, the document being stored exceeded the
memory capacity of the unit. Press {STOP} to clear the message.
Divide the document into sections.
FC238HK-PFQX2217ZA_en.book Page 80 Wednesday, July 27, 2005 11:02 AM