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9. Help
43
For assistance, please visit http://www.panasonic.com/help
9.2 Error messages – Display
If the unit detects a problem, one or more of the following messages will appear on the display.
Display Cause & Solution
“BACK COVER OPEN” L The back cover is open. Close the back cover firmly.
“CALL SERVICE” L There is something wrong with the unit. Contact our service personnel.
“CHECK DOCUMENT” L The document was not fed into the unit properly. Re-insert the document. If
misfeeding occurs frequently, clean the document feeder rollers (page 51)
and try again.
L The document is longer than 600 mm (23
5
/
8
"). Press {STOP} to remove the
document. Divide the document into two or more sheets, and try again.
“CHECK FILM” L The ink film is empty. Replace the ink film with a new one (page 10).
L The ink film is not installed. Install it (page 10).
L The ink film is slack or creased. Tighten it (see step 5 on page 11).
“CHECK PAPER” L The recording paper is not installed or the unit has run out of paper. Install
paper and press {SET} to clear the message.
L The recording paper was not fed into the unit properly (page 50). Re-install
paper (page 13) and press {SET} to clear the message.
L The recording paper has jammed near the recording paper entrance.
Remove the jammed paper (page 49) and press {SET} to clear the
message.
“FAX IN MEMORY” L See the other displayed message instructions to print out the document.
Received documents are stored in memory due to a lack of recording paper,
a lack of ink film or a recording paper jam. Install paper (page 13), install ink
film (page 10) or remove the jammed paper (page 49). You will lose all faxes
in memory if the power is removed. Check with power connected.
“FAX MEMORY FULL” L The memory is full of received documents due to a lack of recording paper,
a lack of ink film or a recording paper jam. Install paper (page 13), install ink
film (page 10) or remove the jammed paper (page 49). You will lose all faxes
in memory if the power is removed. Check with power connected.
L When performing memory transmission, the document being stored
exceeded the memory capacity of the unit. Send the entire document
manually.
“FILM EMPTY BUY DIRECT
FROM”
“www.panasonic.com/faxs
upplies”
L The ink film is empty. Replace the ink film with a new one (page 10). To
place an order via the Internet, or to check for special offers, visit our web
site: http://www.panasonic.com/faxsupplies
L The ink film is slack. Tighten it (see step 5 on page 11) and install again.
L The fax machine is positioned near appliances such as TVs or speakers
which generate an intense magnetic field.
“FILM NEAR EMPTY BUY
DIRECT FROM”
“www.panasonic.com/faxs
upplies”
“TO PRINT ORDER PRESS
HELP”
L The remaining ink film is low. Prepare a new ink film (page 8). To print the
film order sheet, press {HELP}, then {SET}. To place an order via the
Internet, or to check for special offers, visit our web site:
http://www.panasonic.com/faxsupplies
“MEMORY FULL” L When making a copy, the document being stored exceeded the memory
capacity of the unit. Press {STOP} to clear the message. Divide the
document into sections.
“MESSAGE FULL” L There is no memory available to record voice messages. Erase
unnecessary messages (page 34).
FP215-PNQX1896ZA-OI-en.book Page 43 Tuesday, December 23, 2008 11:09 AM