Filter
Top Products
Solving Problems
Image Quality
Problems
Ink Supply
Problems
Media Problems Image Error Other Problems
Getting Help
Media & InkIntroduction Front Panel Other
Printer
Options
Index
Solutions
Communication Problems
Symptoms are:
• The front-panel display does not show Processing when you are sending a print to the printer.
• Your computer displays an error message when you are trying to print.
• Your computer or printer “hangs” (stays idle) while communication is taking place. However, note that large
prints can take a correspondingly long time to print.
• Your printed output shows random or inexplicable errors (misplaced lines, partial graphics etc.)
How to solve the problem:
• Have you selected the correct printer in your software?
• Does the printer work correctly when printing from other software?
• If the printer is connected to a network, try using it when connected directly to your computer through parallel
or USB ports.
• If your printer is connected to your computer through any other intermediate devices, such as switch boxes,
buffer boxes, cable adapters, cable converters, etc., try using it when connected directly to your computer.
• Try another interface cable. For details of supported cables, see Connection Specifications
.
File Size and Memory
There is no direct relationship between file size on your computer and memory used in the printer to print that file.
In fact, because of file compression (and general complexity) it is often impossible to estimate
how much memory will be used. This means that some large prints will work fine, but some
smaller prints may not and you will have to add more memory to your printer.