PC Concepts 500PS Printer User Manual


 
Solving Problems
Image Quality
Problems
Ink Supply
Problems
Media Problems
Image Error Other Problems Getting Help
Media & InkIntroduction Front Panel Other
Printer
Options
Index
Solutions
Media Loading Problems
The front panel keeps indicating that media is misaligned or incorrectly positioned.
Roll media
The roll media may be loaded the wrong way. The paper should load over the roll towards you, see Loading
Roll Media.
The paper may be skewed. The right-hand edge must be parallel to the blue line on the front media deflector.
Ensure that the paper is wrapped tightly on the roll.
Check that the paper is correctly loaded onto the spindle, see Installing a New Roll on the Printer
.
Sheet media
The sheet media must be loaded with the right-hand edge against the blue line on the printer platen and the
front edge against the blue line just after the pinch rollers, see Loading Sheet Media
.
The media may be crumpled or warped or may have irregular edges.
If you are using hand-cut media, the edges may not form a right-angle or they may be rough. Do not use hand-
cut media. Use only purchased sheet media.
If the media is curled with the curl up it will be very difficult to load. It is easier to load it with the curl down