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Media & InkIntroduction Front Panel Other
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Media Loading Problems
The front panel keeps indicating that media is misaligned or incorrectly positioned.
Roll media
• The roll media may be loaded the wrong way. The paper should load over the roll towards you, see Loading
Roll Media.
• The paper may be skewed. The right-hand edge must be parallel to the blue line on the front media deflector.
• Ensure that the paper is wrapped tightly on the roll.
• Check that the paper is correctly loaded onto the spindle, see Installing a New Roll on the Printer
.
Sheet media
• The sheet media must be loaded with the right-hand edge against the blue line on the printer platen and the
front edge against the blue line just after the pinch rollers, see Loading Sheet Media
.
• The media may be crumpled or warped or may have irregular edges.
• If you are using hand-cut media, the edges may not form a right-angle or they may be rough. Do not use hand-
cut media. Use only purchased sheet media.
• If the media is curled with the curl up it will be very difficult to load. It is easier to load it with the curl down