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The Front Panel Menu Structure Navigating the Menu System Message Descriptions
Media & InkIntroduction Front Panel Other
Printer
Options
Index
Solutions
Unable to initialize ink system.
Call HP representative.
The system cannot successfully complete the startup.
Call HP for service.
Unable to prepare ink system.
Open window to check
SETUP printheads
During ink system start-up, the purge of the ink system has failed
and the system is asking you if the preparation has completed.
Check the setup printheads and then follow the instructions in the
front panel and respond to further questions.
Unknown ink cartridges.
Press ENTER to continue.
The ink cartridges are not recognized by the printer as ink cartridges
approved by HP, and there is at least one that is new.
Press the Enter key.
Unknown paper format
Reload paper
The format (roll or sheet) of the paper loaded in the printer is
unknown.
Reload the paper following the normal procedure, to solve this
problem. See Loading Roll Media
or Loading Sheet Media.
Unknown paper type
Select paper type
The type of the paper loaded in the printer is unknown to the printer.
Select a known paper type from the printer menu.
Unknown printheads.
Press ENTER to continue.
The printheads are not recognized by the printer as printheads
approved by HP, though the printer can still use them.
Press the Enter key.
Front Panel Messages (continued)
Message Explanation and Action
For more Messages, click on the Next Page button