Solving Problems
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HP DesignJet Online
Direct access to HP and the information you want, when you need it. Register now!
www.hp.com/go/designjet
HP DesignJet Online is a free, web-based “user club” exclusive to HP DesignJet users. Having registered, the
user has unrestricted access to a range of useful services, the emphasis being on “useful”, as this is definitely not
a sales-oriented site.
Communication from HP to users includes:
• a quarterly newsletter focussing on usage tips, technical briefings and examples of HP DesignJet applications
around the world;
• full information on worldwide HP Customer Care contacts;
• an on-line HP DesignJet Diagnosis troubleshooting tool;
• a calendar of HP DesignJet-related events and programs;
• on-line access to training videos and selected user documents;
• and immediate information on new products.
Communication from the users to HP includes:
• feedback on HP DesignJet features;
• automatic contact with HP Customer Care from the troubleshooting tool, for HP to follow up;
• and the chance to ask technical questions on large-format printing to industry experts.
And finally, communication from user to user includes the chance to win prizes by submitting
HP DesignJet success stories, as well as a user-to-user discussion forum where users can
share best practices and ask for advice from their fellow professionals.
HP DesignJet Online is available in English, German, French, Italian, Spanish and
Portuguese.