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Code Possible Cause
1-00 Document jam.
Improperly inserted document.
1-01 Document length exceeded the maximum limit. Same as for code
1-001.
2-XX Possible fault in your machine.
4-00 The page took too long to send. Send again at a lower resolution, or
without halftone. The line may be bad.
4-01 There is a bad line. The telephone line at the rear of the machine may
be disconnected.
4-02 The received page was too long.
4-10 ID codes did not match. Co-ordinate ID codes with the other party.
5-20
5-21
Insufficient memory to receive the message. When the pages in
memory have been printed, ask the other party to resend.
5-25 Fault in your machine.
6-01
6-02
Poor line condition or a problem with your machine.
6-05 Poor line condition, a problem with the machine at the other end, or a
problem with your machine.
6-06 A problem with the machine at the other end, or a problem with your
machine.
6-08 A problem with the machine at the other end.
6-09
6-10
A problem with the machine at the other end, or a problem with your
machine.
9-17
9-20
9-22
9-23
9-24
There is a problem with your printer.
SOLVING
PROBLEMS
ERROR CODES
99