Troubleshooting
92
5
Transmission is possible,
though receiving is impossi-
ble.
The optional terminal adaptor
setting is incorrect. Check the
setting.
---
Receiving is possible, though
transmission is impossible.
The optional terminal adaptor
setting is incorrect. Check the
setting.
---
When using On Hook Dial or
Manual Dial, “
Receiving
”
appears and transmission is
not allowed.
If the machine fails to detect
the size of the original when
the {
{{
{Start}
}}
} key is pressed, it
performs a receiving opera-
tion. Press [Scan Area], select
the scan area, and then resend
the document.
p.13 “Setting a Scan Area”
LAN-Fax Driver does not
work.
The entered login user name,
login password, or driver en-
cryption key is incorrect.
Check your login user name,
login password, or driver en-
cryption key, and enter them
correctly.
Ask the administrator.
A high security level is set by
the extended security func-
tion. Consult your administra-
tor about appropriate security
settings.
Ask the administrator.
All fax messages stored in
memory have been lost. Those
messages include ones stored
through Memory Transmis-
sion/Reception, Confidential
Reception, Substitute Recep-
tion, or Auto Document.
When about one hour passes
after power of the machine is
turned off, all fax messages
stored in memory are lost. If
any messages have been lost
for this reason, a Power Failure
Report is automatically print-
ed when the machine is turned
on. If fax messages stored for
Memory Transmission have
been lost, check the destina-
tions and resend the messages.
If fax messages received
through Memory, Confidential
or Substitute Reception have
been lost, ask the senders to re-
send the messages. If Auto
Documents have been lost, re-
program them.
p.196 “Turning Off the Main
Power / When a Power Fail-
ure Occurs”, Facsimile Refer-
ence <Advanced Features>
Transmission failed due to
“E.5) Exceeded max. E-mail
size” error.
If the e-mail size specified on
the machine is too large, the
Internet Fax document cannot
be sent. Set Max. E-mail Size
to [Off], or set the maximum e-
mail size to a larger value.
Then, re-send the document.
p.147 “E-mail Settings”, Fac-
simile Reference <Advanced Fea-
tures>
Problem Causes and solutions Reference
ThemisC1_Fax_GB-F_FM.book Page 92 Wednesday, November 24, 2004 7:09 PM