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5-18 Troubleshooting
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Printer Limitations
If “Bestfit” is disabled a PostScript error is generated when the printer receives a
job that specifies a custom paper size.
The following types of paper are printed from the MBT only with PCL.
Transparency
Pre-punched Transparency\
Label
The following paper types will print simplex even if duplex is specified.
Transparency
Pre-punched Transparency
Label
Tab Stock
Duplex printing cannot occur when the paper source is the MBT.
The printer does not staple a single page job.
The following paper types are jogged even if staple is specified.
Transparency
Pre-punched Transparency
Label
When errors such paper jams or paper empty occur during printing, print
performance may be reduced after the errors are cleared.
The MBT cannot be included in PCL Tray Auto Select. If the MBT is included,
printing will stop and the OCP will prompt you to load the correct paper size to
the MBT (even when paper is already loaded in the MBT).
When the Finisher runs out of staples the action will reflect the setup defined in
the Web Utilities (System/Finisher)
Stop: Error message will appear on the OCP.
Continue: Printing will occur with job offset.
If the staple job contains more than 50 sheets or if the thickness of the paper is
more than 5.0mm, or more than 34 lb weight of paper the job is delivered offset
with no stapling.
If stapling is specified but not collating, the job will not be stapled.
When stapling and face-up delivery are both specified, the job will be delivered
face up and offset with no stapling.
When stapling and upper tray are both specified, the job will be delivered stapled
in the elevator tray.
When offset printing and upper tray are both specified, the job is delivered to the
Upper Tray with no offset.
When stapling and offset are both specified, the job is delivered stapled with no
offset.
For collated output disable the application software and enable the printer driver.
When report and test printing are chosen from the OCP while a job is printing, the
report and test are printed after the current job is complete.