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5-10 Troubleshooting
OG L 0 1
Invalid Password
A valid password is required to access
this area of the OCP.
Retry password. If incorrect, contact
your System Administrator.
Invalid Time Server Address
Incorrect value in time server IP
address field.
Check the time server IP address via
the Web Utilities.
Invalid Value Incorrect value entered. Re-enter value.
LED Eraser Not Set
Set Erase Lamp E080
The LED eraser is not set.
Contact your authorized Service
Technician.
Lifting Tray Name
The specified tray is moving into the
feed position.
Status message. Wait for the printer to
return to a Ready state.
Loading Fail Network Status message.
Wait for the printer to return to a Ready
state.
Loading Network Status message.
Wait for the printer to return to a Ready
state.
Low on Front Staples Status message. Have replacement staples available.
Low on Rear Staples Status message. Have replacement staples available.
Low Toner - Recovery
E09A
In process of supplying the toner.
Wait for the printer to return to a Ready
state.
MBT
Load xx E090
The wrong paper size is loaded in the
multi-bypass tray.
Load the MBT with the requested
paper size.
Network Load Failed Network connection error. Check the Ethernet cable of the NIC.
Open Stacker Full The output tray is full. Remove the paper from the tray.
Out of Front Staples
Load Staples
The front stapler unit of the Finisher is
out of staples.
Replace the front staple cartridge.
Out of Rear Staples
Load Staples
The rear stapler unit of the Finisher is
out of staples.
Replace the rear staple cartridge.
Paper in Duplex Path
Remove Paper E05C
Paper jam on return path 1. Remove the jammed paper.
Paper in Fin Holding Path
Remove Paper
Paper jam in holding path. Remove the jammed paper.
Paper in Fin Sheet Path
Remove Paper
Paper jam in sheet path. Remove the jammed paper.
Paper in Finisher
Remove Paper E064
Paper jam in entrance path of the
Finisher.
Remove the jammed paper.
Paper in Finisher
Remove Paper E065
Paper jam in exit path of the Finisher. Remove the jammed paper.
Paper in Finisher
Remove Paper E066
Paper jam in bypass of the Finisher. Remove the jammed paper.
Paper in Finisher
Remove Paper E067
Paper jam in staple tray of the Finisher. Remove the jammed paper.
Paper in Finisher
Remove Paper E068
Paper jam in exit path of the Finisher
sub tray.
Remove the jammed paper.
Paper in Fuser
Remove Paper E070
Paper jam in fuser unit. Remove the jammed paper.
Paper in Input Station
Remove Paper E050
Paper jam on IS path 1. Remove the jammed paper.
Paper in Input Station
Remove Paper E051
Paper jam on IS path 2. Remove the jammed paper.
Message Description Corrective Action