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This chapter
describes the corrective measures to be taken for a phenomenon suspected to be trou-
ble and the procedures to clear the error number displayed on the LCD.
Troubleshooting ...............................................................................5-2
Power does not turn on ...................................................................5-2
The machine does not start printing ................................................5-2
Media get jammed / media is soiled ................................................5-3
[HEAT] or [CONSTANT] LED does not light up ...............................5-4
Image quality is poor .......................................................................5-4
Nozzle is clogged ............................................................................5-5
Ink cartridge warning appears .........................................................5-5
When Error 618 to 61b occur ..........................................................5-6
When nozzle missing occurs due to ink mixture or aeration ...........5-7
Regular maintenance of white ink ...................................................5-9
When media heaves up at feeding ................................................5-10
When the feeding media is loosened and reached to the floor .....5-10
Warning / Error Messages .............................................................5-11
Warning messages ........................................................................5-11
Error messages .............................................................................5-14
Chapter 5
Troubleshooting