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5. Troubleshooting
If Your Machine Does Not Operate As You
Want
The following chart gives explanations of common problems and messages. If
other messages appear, follow the instructions displayed.
Problem Causes Solutions
“
Please wait. ” ap-
pears.
This message appears
when you turn on the oper-
ation switch or change the
toner bottle.
Wait for the machine to get ready.
The display is off. The machine is in Energy
Saver mode.
Turn on the operation switch.
The operation switch is
turned off.
Nothing happens when the
operation switch is turned
on.
The main power switch is
turned off.
Turn on the main power switch.
The user code entry dis-
play appears.
Users are restricted by user
management.
Enter the user code (up to eight dig-
its), and then press the {OK} or {#}
key.
Misfeeds occur frequently. The tray's side fences may
not be locked.
Check the side fences are locked.
p.59 “Changing the Paper Size”.
The tray's end fence may
not be set properly.
Check the end fence is set properly.
See p.59 “Changing the Paper Size”.
You may have loaded pa-
per of a size not shown on
the paper size selector.
When using paper of a size that can-
not be detected automatically, use
Tray Paper Settings to set the paper
size. See p.38 “Tray Paper Size: Tray
1” and p.78 “Copy Paper”.
An error message remains,
even if misfed paper is re-
moved.
When a misfeed message
appears, it remains until
you open and close the cov-
er, as required.
Clear misfed paper, and then open
and close the front cover. See p.57
“x Clearing Misfeeds”.
You forgot your key opera-
tor code.
— Contact your service representative.
”
Max. number of
sets is
* ” appears.
The number of copies ex-
ceeds maximum copy
quantity.
You can change the maximum copy
quantity. See p.42 “Max. Number of
Sets” .
KirC3a_oi_AE-F_FM.book Page 49 Friday, March 10, 2006 10:25 AM