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14.1 <
Troubleshooting>
14 Troubleshooting
This chapter gives helpful information for what to do if you encounter an
error.
This chapter includes:
• Clearing document jams
• Clearing paper jams
• Understanding display messages
• Solving other problems
Clearing document jams
When an original jams while passing through the ADF, Document Jam
appears on the display.
1 Remove any remaining pages from the ADF.
2 Open the ADF cover.
3 Pull the jammed paper gently out of the ADF.
1
ADF cover
1
4 Close the ADF cover. Then load the removed pages, if any, back
into the ADF.
Exit misfeed
1 Open the scanner lid.
2 Turn the release knob to the direction as shown to remove the
misfed paper from the document output tray.
3 Close the scanner lid. Then load the removed pages back into the
ADF.
Note
• To prevent document jams, use the scanner glass for thick,
thin, or mixed paper-type originals.
1
release knob
2
scanner lid
1
2