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14.7 <
Troubleshooting>
Mail Exceeds
Server Support
The mail size is
larger than the
supported size by
SMTP server.
Divide your mail or
reduce the resolution.
Memory Full The memory is full.
Delete unnecessary
fax jobs and
retransmit after more
memory becomes
available.
Alternatively, split the
transmission into
more than one
operation.
Manual Feeder
Paper Empty
There is no paper in
the manual feeder.
Load paper in the
manaul feeder.
Manual Feeder
Paper Jam 0
Paper has jammed
in the feeding area
of the manual feeder.
Clear the jam. See
page 14.4.
Network Error
There is a problem
with the network.
Contact your network
administrator.
Not Assigned
The speed button or
speed dial number
you tried to use has
no number assigned
to it.
Enter the number
manually using the
number keypad or
store the number or
address.
One Page is
Too Large
Single page data
exceeds the
configured mail size.
Reduce the resolution
and try again.
Open Heat Error
Cycle Power
There is a problem
in the fuser unit.
Unplug the power
cord and plug it back
in. If the problem
persists, please call
for service.
Operation
Not Assigned
You are in the Add
Page/Cancel Job
operation, but there
are no jobs stored.
Check the display to
see if there are any
scheduled jobs.
Out-Bin Full
The output tray of
the machine is full of
paper.
Remove paper.
Over Heat Error
Cycle Power
There is a problem
in the fuser unit.
Unplug the power
cord and plug it back
in. If the problem
persists, please call
for service.
Paper Jam 0
Open/Close Door
Paper has jammed
in the feeding area
of the tray.
Clear the jam. See
page 14.2, 14.3.
Message Meaning Suggested solutions
Paper Jam 1
Open/Close Door
Paper has jammed
in the paper exit
area.
Clear the jam. See
page 14.4.
Paper Jam 2
Check Inside
Paper has jammed
In the fuser area or
around the toner
cartridge
Clear the jam. See
page 14.4.
Tray 1
Paper Mismatch
The paper size
specified in the
printer properties
does not match the
paper you are
loading.
Load the correct
paper in the tray 1.
Tray 2
Paper Mismatch
The paper size
specified in the
printer properties
does not match the
paper you are
loading.
Load the correct
paper in the tray 2.
Tray 2
Paper jam 0
Paper has jammed
In the paper feed
area.
Clear the jam. See
page 14.3.
Power Failure
Power has turned off
then on and the
machine’s memory
has not been back
up.
The job which you
were trying to do
before the power
failure must be
completely re-done.
Refilled
[Color] Toner
The toner cartridge
you have installed is
not genuine or
refilled.
The print quality may
get poor if the refilled
toner cartridge is
installed, since its
characteristics may
significantly differ
from the genuine.
We recommend
Samsung-genuine
color toner cartridge.
Replace
[Color] Toner
This message
appears between
Toner Empty and
Toner Low status.
Replace the toner
cartridge with a new
one. See page 13.5.
Replace
[Part]
The life of the part
expires totally.
Replace the part with
a new one. Call for
service.
Replace
[Part] Soon
The life of the part
expires soon.
See page 13.10 and
call for service.
Message Meaning Suggested solutions