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purchase Orange Care by calling 450 from their Orange
phone or 07973 100 450 from any other phone.
2 insurance terms
2.1 OrangePersonal CommunicationsServices Limited(Orange)
is monitored by HSBC Insurance Brokers Limited which is
a member of the General Insurance Standards Council.
2.2 Orange is authorised by the insurer to collect premiums,
to accept or decline claims, to arrange repairs and issue
replacement phones on behalf of the insurer. For the
purposes of this Insurance “phone" means handset,
standard battery, SIM card and charger, originally
supplied as part of the standard package.
2.3 The Insurance is arranged with an authorised insurer
whose details are available upon request to HSBC
Insurance Brokers Limited, Quay West, Trafford Wharf
Road, Manchester, M17 1PL.
2.4 The following paragraphs describe the conditions and
cover provided under the terms of this Insurance which
forms part of a master policy arranged by HSBC
Insurance Brokers Limited on behalf of Orange. This
Insurance is subject to the terms and conditions of the
master policy, a copy of which can be obtained from
HSBC Insurance Brokers Limited. Requests should be
made in writing, stating your Orange phone number.
reference
163
Orange useful booklets
If you would like to receive a free booklet containing useful
information on an Orange product or service call Orange
Customer services on 07973 973 150 or, if you are a pay as
you go customer, 450 from your Orange phone.
Orange Care terms and conditions
1 interpretation
1.1 In these terms and conditions Insurance refers to the
provisions of clause 3 and Warranty to the provisions of
clause 7, together Insurance and Warranty are referred
to as Orange Care.
1.2 Orange Care is subject at all times to the provisions of
these terms and conditions and does not apply and
cannot be purchased in relation to any second line
activated on your Orange phone. (Orange Care only
applies to approved and Orange branded phones).
1.3 To check whether your chosen service plan includes
Orange Care or requires Orange Care to be purchased
as an optional extra please call 150 from your Orange
pay monthly phone or 07973 100 150 from any other
phone. Small Business customers should call 345 from
their Orange phone or 07973 100 345 from any other
phone and Business Solutions customers should call
158 from their Orange phone or 07973 100 158 from
any other phone. Pay as you go customers can
reference
162