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reference
167
reference
166
4.1.15 radioactive contamination;
4.1.16 loss or theft of a phone from temporary premises
is covered only where there is evidence of forcible
and violent entry or exit.
4.2 A replacement or repair will not be provided if:
4.2.1 Orange has reason to believe you have made a
fraudulent claim;
4.2.2 you do not make reasonable efforts to recover
any lost or stolen items;
4.2.3 the phone is not registered and connected to the
Orange network in your name;
4.2.4 at the time of loss, theft or damage the phone
was not being used or in the possession of you
or an authorised user.
5 premium payment
Insurance cover will cease if any premium is not paid on the
due date unless such delay is due to a processing error by any
clearing bank or similar. Your phone will not be replaced or
repaired if any sum is due by you to Orange.
4.1.3 improper maintenance, repair or modification;
4.1.4 defective materials or workmanship covered by
the manufacturer’s warranty;
4.1.5 breakdown of or interruption to the
network service;
4.1.6 loss of use or consequential loss of any kind;
4.1.7 cosmetic damage which does not impair the
normal functions of the phone;
4.1.8 loss of or theft of items left unattended in a
public place;
4.1.9 theft of items from an unattended vehicle unless
the item was in a locked boot or locked glove
compartment and the vehicle itself was
securely locked;
4.1.10 any wilful act, neglect or failure to take reasonable
care by you or any authorised user or any wilful
act or neglect carried out at the direction or
instigation of you or any authorised user;
4.1.11 disregard of manufacturer’s and/or operating
instructions;
4.1.12 damage resulting from pressure waves caused by
aircraft or other aerial devices travelling at sonic
or supersonic speeds;
4.1.13 war and hostilities;
4.1.14 loss, destruction or damage in Northern Ireland
due to civil commotion unlawful or wanton act
committed maliciously in connection with any
unlawful association;