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from the databases of credit reference agencies. Nor
can we accept any liability for the consequences of our
declining to Connect you.
11 deposits
deposits are held for 12 months
11.1 We may request a Deposit from you:
a) before Connection
b) before making Orange Additional Services available
to you, or
c) before reinstating the Services after Suspension.
Deposits will be held for 12 months from the date of
receipt and then refunded. We do not pay interest on
Deposits. If you owe us money, we may set off Deposits
against the amount due to us. If there is a balance left
over in such cases, we will remit this to you either by
cheque or by crediting your Account.
reference
196
12 SIM Card
it's your responsibility to keep your SIM Card safe
12.1 Any SIM Card we supply to you remains our property,
but it is your responsibility to keep it safe.
SIM Cards are easily damaged and should be handled
with care. We will replace free of charge any SIM Card
found to be defective through faulty design or
workmanship. In any other circumstances, however, we
may charge for replacing it. We reserve the right to
recall any SIM Card from you at any time to enhance or
maintain the quality of the Services.
what to do if your SIM Card is lost, stolen or
damaged
12.2 You must inform us immediately if the SIM Card
supplied to you is lost, stolen or damaged. You will
remain liable for all Charges incurred until you do so.
We will send you a replacement SIM Card as soon as
reasonably practicable, but we reserve the right to
charge you for doing so.
your SIM Card and other networks
12.3 The SIM Card supplied with your Phone enables the
Phone to work on our Network only - with the
exception of Phones which can access Roaming